The ‘anytime, anywhere, any device’ concept is familiar to us all, but it is only now that this is becoming a reality in treasury. In this month’s executive interview, Helen Sanders, Editor, is joined by Céline Seratinsky, Societe Generale’s Head of Cash Management Web banking and Security Solutions and Aurélien Viry, Societe Generale’s Global Head of Payments and Cash Management, together with Sunil Agrawal, Chief Financial Officer at KGK Diamonds.
Why has the use of mobile technology in treasury emerged as a priority?
Viry, Societe Generale
While mobile treasury and banking capabilities have existed for some time, they are now reaching a ‘tipping point’, with a level of sophistication and flexibility that meets the needs of corporate treasurers, and a recognition of the role that mobile access to key banking activities can play in securing processes and managing risks and liquidity. As treasurers become more willing to use mobile devices in their professional as well as personal lives, we may be seeing a shift in working practices that could consign the laptop to history.
How would you characterise the evolution of mobile treasury capabilities?
Seratinsky, Societe Generale
Many treasurers are already accustomed to using mobile devices as a window to their account balances; however, increasingly, they are interacting more actively with transactions and data, such as verifying and signing transactions, and receiving alerts. In addition, treasurers are able to be more selective in the accounts they choose to view, the range of activities they undertake, and the way that information is presented. Increasingly, users’ demand for flexibility in the way that they use mobile banking apps will drive further depth and sophistication. In particular, clients are seeking to maximise convenience and responsiveness in the way that they access information and functionality.