SWIFT extends integrated payments toolkit

Published 

Brussels – SWIFT announces the launch of an ‘in-flight’ payment investigation and resolution service, available in the cloud, in a significant expansion of its network-wide payments validation toolkit. The new capability allows for dynamic query handling between banks on the SWIFT network, enabling them to quickly resolve instances in which required operational, regulatory or compliance information is incorrect or missing from payment instructions.

This latest development complements SWIFT’s integrated gpi pre-validation service, which is aimed at identifying and eliminating errors and omissions in payment messages, prior to payment initiation. Integrated directly into SWIFT gpi, the services will ultimately be made available to all 10,000 banks across the SWIFT network.

Harry Newman, Head of Banking at SWIFT, said: “In our drive towards frictionless payments, we are working together with banks and software providers to bring in a fully integrated, network-wide service to ensure a smooth payments process. It has been a consistent bug-bear of many banks that, whilst only a minority of payments are held up by errors and missing information, they are frustrating, time-consuming and costly. Ultimately all 10,000 banks on the network will be able to use these tools seamlessly to resolve them.”

The new service will speed up the resolution of operational, compliance and regulatory-related issues that can arise along the payments chain. While relatively infrequent, these issues can currently take a long time to resolve. Such issues can arise from missing or incorrect information – such as the reason for payment or settlement date, or differences in regulatory controls and requirements across jurisdictions – all of which require additional information and validation.

Interbank efforts to resolve these blockages often involve multiple requests and responses across chains of banks. The use of unstructured, unstandardised messages prevents automated processing, resulting in time-consuming and costly processes.

Available in the cloud, and through a combination of the gpi tracking function and standardised industry protocols, the service will improve transparency, shorten resolution time and reduce the need for manual interventions. Users will be able to locate any hold-ups via the gpi tracker, as well as identify the beneficiary or intermediary banks that may be causing them. Using API calls, and the gpi tracker, they will then be able to automatically exchange the required information directly with the relevant banks. For smaller users, a GUI will be provided to handle the case requests and responses.

Using a standardised ISO 20022 format, the banks will be able to exchange requests and responses in a structured manner – thereby ensuring more efficient case resolution. Facilitating 14 enquiry types and covering three payment types (customer credit transfers, financial institution transfers, cover payments) the architecture is designed to make the service future-proof and extendable to cover any field of any payments message.

Mark McNulty, Global Head Clearing & FI Payments at Citi, said: “In addition to our goal of providing real-time ubiquitous cross-border payments, our ambition is to ensure that any associated customer enquiries are transacted real-time. gpi case resolution is a very important step forward as it provides the platform for banks, across the payment chain, to interact in a far more dynamic, efficient and transparent manner than today and thus ultimately better serve our clients. Case resolution is well placed to build on the scale and reach of gpi to transform how enquiries associated with cross-border payments are resolved.”

Peng Hua, Deputy General Manager, Operation Management Department at Industrial and Commercial Bank of China, said: “ICBC is extremely willing to participate in the application and promotion of the SWIFT gpi case resolution service as a market forerunner. It can be predicted that through the implementation of SWIFT gpi case resolution service, banks can achieve rapid exchange of standardised investigation information, improve the efficiency of requests and responses and provide customers with premium cross-border clearing service and outstanding structured resolution.”

Jean-François Mazure, Head of cash clearing services at Societe Generale, said: “Societe Generale is enthusiastic to be taking part in another SWIFT gpi initiative. This new service streamlines the investigation process and definitively accelerates the resolution of cases. This fits in perfectly with the banking industry’s innovation dynamic that constantly strives to improve service quality as well as optimise operational costs.”

In the first stage of its launch, the service will be piloted by 12 major banks and three case management software providers. The 12 banks taking part in the pilot are Bank of China, BNP Paribas, BNY Mellon, Citi, Deutsche Bank, Emirates NBD, Gazprombank, HSBC, ICBC, SMBC (Sumitomo Mitsui Banking Corporation), Societe Generale and Standard Chartered. The three case management software providers taking part are Appian, Pega and Syracom. The service is scheduled to go live in November 2019.

 

 

Most recent episodes

£15 Billion Stimulus Pumped into UK Economy to Ward Off Recession Fears

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 7th June...

04:44

Advantage Treasury

Eleanor Hill is joined in the virtual TreasuryCast studio by Nicolas Cailly and Philippe Penichou (Societe Generale) to look at treasury trend predictions for the remainder of 2022, with a particular focus on virtual accounts. In this deep dive into current and future treasury priorities, our guests...

24:22

40th Annual New York Cash Exchange: What Can Treasurers Expect?

Ahead of the 40th annual New York Cash Exchange, two of TMANY's distinguished board members, David Miller and Timothy T. Hesler, CTP, provide TMI CEO, Robin Page, with a quickfire rundown of what attendees can expect from this year’s conference. Our guests share their aspirations for the event, explain...

09:58

Expectation-Beating Inflation Prints Ratchet Up Pressure on Monetary Policy

Welcome to the third edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 9th May...

04:48

Making the Sustainable Transition: A Roadmap to ESG in Treasury

Over the last 18 months, Societe Generale has experienced a steady increase in requests from their corporate clients to integrate ESG features in treasury management.  Louis-David Rouyer, Philippe Pougeard, and Emmanuelle Petelle (Societe Generale) provide TMI's Eleanor Hill with a whistlestop run...

22:24

Lift Off for Fed Rate Rises

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 5th of...

04:58

Treasury in 2022 and Beyond

Industry experts Bob Stark (Kyriba) and Sebastian di Paola (PwC) join TMI's Editor, Eleanor Hill, to explore the very latest treasury trends - and to discuss how smart treasurers can get ahead of th...

43:21

How BearingPoint Harnessed Data-Driven Forecasting with CashAnalytics and SAP

Listen back to our recent forecasting masterclass, where Group Treasurer Eveline Stam, and Conor Deegan (CashAnalytics) provided TMI's Eleanor Hill with a comprehensive overview of how consultancy firm BearingPoint achieved company-wide cash forecasting nirvana by combining specialist solutions from...

37:14

The 3 T’s of The Future: Tech, Treasury, and Transformation

Over the past two years, an increasingly dynamic environment has not only accelerated technology development – from quantum computing to blockchain technology, and even the metaverse – but also technology adoption, bridging colleagues and breaking down silos in a remote work world. In this podcast,...

44:02

Monetary Policy Continues to Drive Markets as Ukraine Invasion Weighs on March Meetings

Welcome to the second edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 3rd of...

05:25